Accessibility Statement

OUR COMMITMENT

Ironwall Engraving wants its website, product information, checkout experience, policy pages, and customer support to be usable by as many customers as reasonably possible, including customers with disabilities.

We are working to improve accessibility as the site is built and maintained.

ACCESSIBILITY GOAL

We aim to use widely recognized accessibility practices as a reference, including principles from the Web Content Accessibility Guidelines (WCAG). Our goal is to improve usability for customers who use screen readers, keyboard navigation, magnification, voice control, captions, alternative input devices, or other assistive technologies.

This statement does not claim that every part of the website is fully compliant with any specific accessibility standard. The site is still being developed and improved.

STEPS WE AIM TO TAKE

As the website develops, we aim to:

• Use readable text and clear headings.
• Add meaningful alternative text for important images.
• Maintain adequate color contrast.
• Support keyboard navigation where reasonably possible.
• Use visible focus states for interactive elements.
• Label forms and checkout fields clearly.
• Provide clear error messages.
• Avoid unnecessary flashing or distracting content.
• Keep policy pages readable and easy to find.
• Make product information available in text, not images alone.
• Test important pages and checkout flows for accessibility problems.

THIRD-PARTY FEATURES

Some website functions may rely on third-party services such as payment processors, shipping tools, authentication providers, embedded content, or other vendors. We do not fully control third-party tools, but we will try to choose services that support accessibility and will help customers who encounter problems using them.

REQUESTING ASSISTANCE

If you have trouble accessing a page, product listing, checkout feature, policy, form, image, product description, order update, or any other website content, contact us and we will try to provide the information or assistance through an accessible method.

Please include:

• The page or product involved.
• The issue you experienced.
• The assistive technology or browser you were using, if you are comfortable sharing it.
• The best way to contact you.

FEEDBACK CONTACT

Accessibility questions, feedback, or assistance requests may be sent to:

Ironwall Engraving

Email: contact@ironwallengraving.com

ONGOING IMPROVEMENT

Accessibility is an ongoing process. We may update this statement as we improve the website, change tools, add products, redesign pages, or receive feedback.